For assistance with RSU’s phone system, download this guide:

• Phone & Voice Mailbox Quick Reference Guide (pdf)

To Forward All Calls

1. Press the “Forward All” softkey.
2. Then enter the call forward target phone number exactly as you would dial it from your phone.
3. To verify that your calls are forwarded, look for the “Forward All” icon in the line label, and the forwarding information in the header.

Phone Installation or Relocation

To request a phone installation or relocation, email the Help Desk. Requesting a phone installation or move is to be generated by the area supervisor. After the email is received the appropriate steps will be taken.